Can you handle custom designs?
Yes, we provide ODM and OEM services. We can customize designs according to your artwork or physical samples.
What is the lead time for samples?
Samples for stock styles are ready within 3-5 days. For customized styles, the lead time is approximately 7-15 days.
What is the minimum order quantity (MOQ)?
For items in stock, the MOQ is 100pcs. For customized production, the MOQ typically ranges from 500 to 1000pcs depending on the specific style.
How is quality controlled during production?
We have a strict quality control system. Details are confirmed with clients before production starts, and we inspect every single piece before shipment to ensure high quality.
What are the available shipping methods?
Small or urgent orders are shipped via express (FedEx, DHL, TNT, UPS). Large bulk orders are recommended to be shipped by sea or air for cost-efficiency.
Do you offer after-sales support?
Absolutely. We are responsible for any quality issues found and will offer refunds or remanufacture the order as needed.