❓ Frequently Asked Questions
Q: Are you a factory or trading company?
A: We are a professional factory for safety shoes with over 10 years of experience.
Q: Can I request a sample before placing an order?
A: Yes, we can send you a pair of samples for free as a quality check, but customers need to cover the courier costs (DHL, TNT, Fedex, EMS, etc.).
Q: Do you have CE certificates for customs clearance?
A: Yes, all our safety shoes come with CE certificates to meet international standards.
Q: What materials are normally used for the uppers?
A: We commonly use Full Grain Leather, Split Leather, Suede, Microfiber, and Fly-knitting fabrics depending on the model.
Q: What are your terms of payment?
A: We accept T/T (30% deposit, 70% before shipment), L/C, and D/P payment terms.
Q: What testing equipment do you use for quality control?
A: We utilize necessary equipment such as Wear Testers, Impact Resistance Testers, Folding Testers, and Compression/Puncture Testers.