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Frequently Asked Questions
Are you a factory or a trade company?
We are a factory with our own sales department. We produce and sell directly, which gives us a significant advantage in price and lead time.
Can you use my specific size chart?
Yes, our designers can create a new size template exactly according to your size chart. This process usually takes about 3 days.
Do you offer design services if I don't have one?
Yes, we have an internal design team. Simply share your requirements, and we will provide a design mockup within 24 hours at no extra charge.
How long does it take to get a product mockup?
Once your concept is finalized, we can have a professional mockup ready for your review within 24 hours.
What is the minimum for reorders?
The minimum quantity for fill-ins or reorders is 20 pieces.
What is your policy if there is an issue with the order?
We require your approval before production starts. If the final product differs from your approved mockup, we will replace it at no additional charge. We stand by our product quality!
WINZ Fashion
